← The 500 Shift
Support
Last updated February 2026
One address
support@the500shift.com. Write from the email you bought with and I can find your order immediately. Replies usually come the same day, always within two business days.
Lost your download link
Links stay live for 30 days and five downloads. Past that, ask and I'll issue a fresh one. Check your spam folder first — the delivery email arrives within a minute of payment.
Reading it on your devices
The book is a fixed-layout PDF at 504×756pt. It opens in any PDF reader, reads a page per screen on a phone, and prints cleanly on letter or A4. For Kindle, use Send to Kindle, though a tablet is more comfortable.
Refunds
Fourteen days, in full, no explanation needed. One email does it.